Waanverse Labs Inc. Privacy Policy

Effective: July 18, 2024.

At Waanverse, we prioritize your privacy and strive to give you control over your personal information. This privacy policy explains how and why Waanverse Labs Inc. ("Waanverse," "we," or "us") collects, uses, and shares your information when you use our websites, mobile apps, widgets, APIs, emails, and other online products and services (collectively, the "Services"), or when you interact with us or receive communication from us.

Our aim is to help you make informed decisions about your privacy. While we encourage you to read the entire policy, here is a brief overview:

  • We collect basic information about you.

    We collect minimal identifiable information by default. Browsing our site does not require an account. To participate in our Services, you must provide your real name and other necessary information. Some products may track your location, but you can still browse anonymously. Share as much or as little as you prefer, apart from essential details required for different products.

  • We only use data to improve Waanverse.

    Collected data is primarily used to enhance our Services. We do not sell your personal data to third parties, nor do we engage with data brokers.

  • Privacy rights are universal.

    Everyone has privacy rights. At Waanverse, anyone can request a copy of their data, account deletion, or information about our policies, regardless of location.

  • If you have questions about our data use, ask us.

    We aim for clarity, but we understand that privacy policies can be confusing. If you have questions or need help understanding this policy or any aspect of Waanverse, just ask.

What Information We Collect

Information You Provide to Us

Account Information

You don't need an account to browse Waanverse, but some products may require one. If you create an account:

  • Username (publicly visible)
  • Password, email address, or phone number for verification
  • Additional information you may provide, such as a bio, profile picture, or social links
  • User preferences and settings

Content You Submit

We collect the content you submit to the Services, including:

  • Text, links, images, gifs, audio, videos, and other media

This content may be publicly visible depending on your privacy settings.

Actions You Take

We collect information about your interactions with the Services, such as:

  • Voting, saving, hiding, reporting content
  • Interactions with other users, and your settings.

Transactional Information

If you purchase products or services, we collect payment information to complete the transaction. We use industry-standard payment processors:

  • Payment information (handled by secure payment processors)
  • Details of purchases and blockchain data (if applicable)

KYC (Know Your Customer)

For certain products/services, we may require KYC information:

  • Personal identification details (e.g., passport, driver's license)
  • Proof of address (e.g., utility bills)
  • Other identification documents as required by regulatory standards

Usage Data and Device Information

We automatically collect:

  • IP address, browser type, browser version
  • Pages of our Service that you visit, time and date of your visit, time spent on those pages
  • Device type, unique device identifiers
  • Mobile device information, including mobile device unique ID, IP address, mobile operating system, mobile browser type, and other diagnostic data

Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Enhancing user experience, tracking usage patterns
  • Providing personalized content and advertisements

Other Information

You may choose to provide other information, such as when filling out forms, surveys, participating in activities, applying for a job, or requesting customer support.

How We Use Your Information

We use the information we collect in various ways, including to:

1. Provide and Maintain Services

We use your information to operate and maintain our Services, including:

  • Delivering the services you request and ensuring their proper functioning.
  • Responding to customer inquiries, providing technical support, and troubleshooting issues.
  • Improving our services based on usage patterns and feedback.

2. Improve Services

We analyze how users interact with our Services to:

  • Identify usability issues and areas for improvement.
  • Enhance the user experience and optimize performance.
  • Develop new features and functionalities.

3. Personalize Content

We use your information to tailor our Services and content to your preferences, including:

  • Customizing recommendations, suggestions, and advertisements.
  • Adapting content based on your interactions with our platform.
  • Providing personalized user experiences.

4. Communicate with You

We use your contact information to:

  • Send important notices, updates, and administrative messages.
  • Respond to your inquiries and provide customer support.
  • Facilitate communication regarding transactions and account management.

5. Ensure Security

We use information about your device and interactions to:

  • Monitor and detect suspicious or fraudulent activities.
  • Protect against security risks and vulnerabilities.
  • Implement security measures to safeguard your data.

6. Conduct Research and Development

We use information for research and development purposes to:

  • Improve existing services and develop new features.
  • Enhance product offerings based on market trends and user feedback.
  • Innovate and explore new technologies and solutions.

7. Comply with Legal Obligations

We may use your information to:

  • Comply with applicable laws, regulations, and legal processes.
  • Respond to lawful requests and government inquiries.
  • Protect our rights, property, and safety, as well as those of our users and the public.

8. Facilitate Transactions

We use your information to facilitate:

  • Transactions, including purchases, payments, and financial activities.
  • Processing orders, invoicing, and managing accounts.
  • Providing transaction-related notifications and updates.

9. Aggregate and De-Identify Data

We may aggregate and anonymize your information to:

  • Generate statistical data for analysis and reporting.
  • Improve our services and develop insights into usage trends.
  • Share aggregated data with third parties for research, analytics, and marketing purposes.

10. Advertise and Market

We use your information to:

  • Deliver personalized advertisements and promotional materials.
  • Tailor marketing communications based on your preferences and activities.
  • Measure the effectiveness of advertising campaigns and strategies.

About Waanverse Labs Inc.

Waanverse Labs Inc. is a leading technology company specializing in accessible software solutions for web and mobile devices, we innovate to create user-centric products that elevate experiences and empower businesses globally.

At Waanverse Labs Inc., we are committed to preserving user privacy and data security. This privacy policy outlines our practices for collecting, using, and safeguarding your information to ensure transparency and trust in our services.

How We Share Your Information

We may share your information in the following ways:

Affiliates and Subsidiaries

Purpose: Operational Purposes

Details: We may share your information with our affiliates and subsidiaries for operational purposes, such as providing services, customer support, and technical assistance.

Service Providers

Purpose: Service Delivery

Details: We engage third-party service providers to assist in delivering our services, such as hosting, data analysis, payment processing, and customer support. These providers are contractually obligated to protect your information and only use it for specified purposes.

Business Partners

Purpose: Collaborations

Details: We may share information with business partners to collaborate on joint offerings, promotions, or events. Any shared information is limited to what is necessary for the collaboration and is governed by agreements that protect your privacy.

Legal Compliance

Purpose: Legal Obligations

Details: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests. This includes responding to court orders, subpoenas, or other legal requests.

Safety and Security

Purpose: Protecting Rights and Safety

Details: We may share information if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of service, or as otherwise required by law.

Corporate Transactions

Purpose: Business Transfers

Details: In the event of a merger, acquisition, reorganization, or sale of assets, we may transfer your information to the relevant third party involved. Any such transfer will be done in accordance with applicable data protection laws and will be subject to reasonable confidentiality measures.

Consent

Purpose: With Your Consent

Details: We may share your information with third parties for purposes not covered by this privacy policy if we have obtained your consent to do so.

How We Protect and Store Your Information

We take security seriously and implement measures to safeguard your information:

Data Security

We employ industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Encryption

Sensitive information, such as payment data, is encrypted using secure socket layer technology (SSL) or transport layer security (TLS) protocols.

Access Control

Access to your information is restricted to authorized personnel and third-party service providers who require access to perform their job functions.

Data Storage

Your information is stored on secure servers that comply with industry standards and best practices for data protection.

Retention Period

We retain your information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Third-Party Audits

We conduct regular audits and assessments of our security measures to ensure they meet current industry standards and regulatory requirements.

Incident Response

In the event of a data breach or security incident, we have procedures in place to promptly investigate, mitigate, and notify affected individuals as required by law.

Your Rights and Choices

Access to Your Information You have the right to request access to the personal information we hold about you and receive a copy of it.
Correction of Your Information You can request corrections to any inaccurate or incomplete personal information we hold about you.
Erasure of Your Information You have the right to request the deletion of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Restriction of Processing You can request that we restrict the processing of your personal information under certain circumstances, such as when you contest the accuracy of your data or object to its processing.
Objection to Processing You have the right to object to the processing of your personal information, including for direct marketing purposes or where we are relying on legitimate interests to process your information.
Data Portability You have the right to receive your personal information in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller.
Withdrawal of Consent If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
Complaints If you believe that your data protection rights have been infringed, you have the right to lodge a complaint with a supervisory authority.

International Data Transfers

Waanverse Labs Inc. is based in Uganda, and we process and store information on servers located in the United States. Depending on various factors, including the locations of our users and service providers, we may also store information on servers and equipment in other countries.

By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer, and storage of your information in and to the United States and other countries. Please note that the laws in these countries may not offer the same level of data protection as your country of residence.

For transfers of personal data from users in the European Economic Area (EEA), United Kingdom, and/or Switzerland, we rely on the Standard Contractual Clauses approved by the European Commission or other transfer mechanisms deemed 'adequate' under applicable laws.

Children's Privacy

Unless a specific product or service is expressly designed for children, individuals under the age of 13 are not permitted to use our Services. We do not knowingly collect personal information from children under 13 years of age without verifiable parental consent.

We may verify the age of users by requesting their date of birth before accessing certain products or services. If we discover that we have inadvertently collected personal information from a child under 13 without parental consent, we will promptly take steps to delete such information from our records.

Parents or legal guardians who believe that we may have collected personal information from a child under 13 without proper consent should contact us immediately so that we can take appropriate action.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. If we make significant changes, we will notify you by email (sent to the email address specified in your account) or by posting a notice on our website or through the Services prior to the change becoming effective.

We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information. Your continued use of the Services after the effective date of any revised Privacy Policy constitutes your acceptance of the terms.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us:

You can also contact our Data Protection Officer directly at [email protected]